Strategic Customer Operations Specialist

Role Overview

Medtronic’s Customer Care & Order Operations function has an opportunity for a Strategic Customer Operations Associate to join the team and play a key role in supporting the delivery of an exception customer experience across the Order to Cash (OTC) process.

What You Will Do

Own the operational part of the account relationship, focusing on overall performance management to offer solutions for a differentiated and enhanced Customer Experience including but not limited to order management & delivery solutions.

Why It Might Be a Fit

This is an exciting opportunity for an individual who enjoys a role with scope for varied tasks, has a process improvement mindset and thrives in engaging with different stakeholder groups to deliver a superior Customer Experience.

Requirements

• High school certificate (Year 12) is minimum education requirement
• 2 years relevant experience in customer service or technical support

Benefits

• Competitive Salary
• flexible Benefits Package
• Medtronic Incentive Plan (MIP)