Customer Success Lead

On Site Full TimeDenmarkMemora

Role Overview

This is a field-based position in Denmark where you’ll be the face of Memora after the contract is signed, working with customers to onboard them onto Memora, and helping them with data, tooling, and training.

What You Will Do

Onboard customers from old systems, work with them on their data, run the tooling, be on the ground, own the relationship, and work closely with engineering.

Why It Might Be a Fit

You’ll be comfortable in data sifting and walking a cemetery with its leader, and you’ll be able to make careful, sceptical users feel at ease.

Requirements

  • Several years in implementation, technical onboarding, solutions or customer success for a software product
  • Hands-on with data: migrated customers between systems, cleaned messy spreadsheets, and spotted when numbers don’t add up
  • Confident on site and in a room, able to make careful, sceptical users feel at ease
  • Organised and calm with several customers, stakeholders and plans running at once
  • Fluent Danish, comfortable working in English

Benefits

  • Competitive senior salary
  • Meaningful equity
  • Car, hardware and travel budget
  • Danish standard leave and benefits

To apply for this job please visit memora.breezy.hr.

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