Customer Success Account Manager

On Site Full TimeJordanMicrosoft

Role Overview

Serve as a trusted advisor to enterprise customers, helping them realize business value from their Microsoft technology investments. Lead customer engagement strategies focused on cloud adoption, digital transformation, AI innovation, operational excellence, and business outcomes.

What You Will Do

Drive adoption, usage growth, and business value realization across Microsoft cloud solutions. Help customers accelerate their cloud, security, data, AI, and workplace transformation initiatives. Identify expansion opportunities through customer engagement, adoption insights, and business planning discussions.

Why It Might Be a Fit

Strong understanding of enterprise sales motions and customer lifecycle management. Demonstrated ability to drive customer outcomes and manage complex stakeholder environments. Experience engaging with senior business and technical stakeholders.

Requirements

  • Bachelor’s Degree in Business, Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience.
  • Several years of experience in customer success, account management, consulting, cloud solutions, enterprise technology, or related customer-facing roles.
  • Experience engaging with senior business and technical stakeholders.
  • Demonstrated ability to drive customer outcomes and manage complex stakeholder environments.

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Life insurance
  • Disability insurance

To apply for this job please visit apply.careers.microsoft.com.


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