Senior Manager, Global Pre Sales Engineering Operations

Role Overview

The Global Pre-Sales Engineering Operations Manager will build the operating backbone behind the worldwide Sales Engineering organization, enabling Sales Engineers to tell the full platform story with speed and consistency everywhere they do business.

What You Will Do

Define and maintain a standardized global operating model for pre-sales engineering, including POV/POC intake, qualification, execution, and close-out across regions, and lead monthly operational reviews with regional leaders.

Why It Might Be a Fit

Success in this role requires comfort with ambiguity, strong data instincts, and the ability to drive process adoption across a global team without direct authority.

Requirements

• Advanced experience leading pre-sales or Sales Engineering operations, revenue operations, or a related operational function within a technical, cybersecurity, SaaS, or enterprise technology environment
• Demonstrated ability to build and run KPI programs, operational dashboards, and performance reporting for a distributed, multi-region organization
• Strong analytical capability and hands-on proficiency with data and reporting platforms such as Snowflake, Salesforce, or equivalent tools, turning raw data into decision-ready insights
• Experience influencing cross-functional stakeholders across Sales, Sales Engineering, Product & Engineering, and Sales Operations without direct authority
• Practical knowledge of pre-sales methodologies, including POV/POC frameworks and demo environment operations in a cybersecurity or SaaS context
• A track record of process standardization, continuous improvement, and adoption in a dynamic, high-growth environment
• Excellent written and verbal communication skills, including experience creating executive-level reporting and briefings
• Working knowledge of Workday, Confluence, and Jira—or comparable systems—for goal tracking, documentation, and workflow governance
• Cultural awareness and experience working effectively across multiple regions, languages, and time zones
• Familiarity with AI tools, such as Claude, to support day-to-day work
• A bachelor’s degree in Business, Engineering, or a related field; an MBA or process-improvement certification, such as Lean Six Sigma, is a plus

Benefits

• Dental insurance
• Vision insurance
• Incentive plans
• Additional benefits
• 401k match