Senior Data Engineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world’s largest enterprises.

Requirements

• Design, develop, and maintain databases supporting IVR and contact center systems
• Support databases used by both runtime IVR services and analytics platforms
• Design and maintain relational data models for IVR event, routing, and call data
• Write, maintain, and optimize SQL for application logic, configuration changes, and investigations
• Ensure database availability, integrity, performance, and scalability in production environments
• Support storage and availability of IVR event logs, call lifecycle data, and routing outcomes for analytics and reporting
• Monitor and troubleshoot production databases and support incident investigations
• Collaborate with architects, application developers, DevOps, QA, and Analytics teams on platform changes and improvements

Benefits

• Culture of relentless performance
• Competitive pay and benefits
• ForeverRemote work culture
• Growth mindset
• Global impact
• Welcoming multicultural environment
• Social sustainability values