Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world’s largest enterprises. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech’s engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Requirements
- Design, develop, and maintain databases supporting IVR and contact center systems
- Support databases used by both runtime IVR services and analytics platforms
- Design and maintain relational data models for IVR event, routing, and call data
- Write, maintain, and optimize SQL for application logic, configuration changes, and investigations
- Ensure database availability, integrity, performance, and scalability in production environments
- Support storage and availability of IVR event logs, call lifecycle data, and routing outcomes for analytics and reporting
- Monitor and troubleshoot production databases and support incident investigations
- Collaborate with architects, application developers, DevOps, QA, and Analytics teams on platform changes and improvements
Benefits
- Competitive pay and benefits
- Health insurance
- Language courses
- Relocation program
- ForeverRemote work culture
- Growth mindset
- Global impact
- Welcoming multicultural environment
- Social sustainability values
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