Customer Success Account Management

Role Overview

The CSAM operates within a defined pod covering a shared portfolio of accounts, contributing to portfolio-level intelligence, execution orchestration, and reactive signal aggregation.

What You Will Do

Execute standardized executive partnership, solution health, cloud adoption, and AI acceleration tasks, track delivery and milestone progress, and detect risks and upcoming deliveries.

Why It Might Be a Fit

This is a talent-engine role that requires AI-first, customer-facing skills, and growth through structured cohorts and community.

Requirements

  • Bachelor’s degree (any discipline) or equivalent early-career experience
  • Legally authorised to work in the location where this role is based
  • 0–2 years of professional experience in program management, customer-facing operations, technology delivery, or analytics
  • Strong written and verbal communication in English plus the language(s) required for the assigned hub, Czech

Benefits

  • Dental insurance
  • Vision insurance
  • Certain roles may be eligible for benefits and other compensation

To apply for this job please visit apply.careers.microsoft.com.


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