Customer Experience Officer

Role Overview

Assist passengers by providing directions and information while delivering a high standard of customer service in a busy airport environment.

What You Will Do

Provide a warm welcome, offer directions, maintain customer service, and enhance the passenger experience during peak periods.

Why It Might Be a Fit

Strong customer service skills, ability to stand for extended periods, and 24/7 availability required for a Part Time rotating roster.

Requirements

• Full Australian working rights
• Ability to undergo and pass a national security police check
• Ability to undergo and pass a medical assessment (including drug and alcohol testing)
• Strong customer service skills with excellent verbal and written communication
• Ability to stand for extended periods, up to 12 hours
• 24/7 availability required for a Part Time rotating roster (AM and PM)
• Master licence – 41299