Director, Membership Growth & Engagement

Role Overview

The Director, Membership Growth & Engagement will own the strategy, performance, and member experience of NKF Professional Membership across the full member lifecycle. They will lead a two-person membership team and be accountable for membership growth, retention, engagement, and dues revenue results.

What You Will Do

The Director will translate membership data, market trends, and member insights into a compelling value proposition and a disciplined, measurable growth plan. They will partner across NKF to integrate membership value across all programs and initiatives.

Why It Might Be a Fit

The ideal candidate has a track record of measurable membership growth within a professional association, medical or health professional society, or similar membership organization. They will bring a builder’s mindset and creative, critical thinking to a newly redesigned model.

Requirements

• Bachelor’s degree, or an equivalent combination of education and relevant experience
• Minimum of 7 years of progressive experience in membership growth, engagement, and retention
• Documented success growing membership and improving retention and engagement
• Fluency in the full membership lifecycle and lifecycle marketing
• Strong strategic thinking and analytical skills
• Proficiency in association management systems (AMS/CRM) and marketing automation platforms
• Exceptional leadership, team management, and interpersonal skills
• Proven ability to collaborate effectively with diverse internal and external stakeholders

Benefits

• Medical, dental, and vision insurance plans
• Life insurance and a 403(b) plan with matching company contributions
• Flexible spending accounts
• Commuter benefits program
• Employee Assistance Program
• Confidential counseling and support services
• Referral rewards
• Diverse and inclusive workplace
• Mission-fueled culture
• Paid holidays and vacation time
• Sick leave

Tagged as: Data Analysis