Associate Social & Web Manager (12-month Fixed Term Contract)

Role Overview

This contract role owns Nex’s social media and web content, planning and managing external agencies, and acting as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market.

What You Will Do

The role involves social media content planning, agency management, social engagement, engagement execution and optimization, UGC curation, community-to-content bridge, launches, partnerships and cross-functional collaboration, and web content management.

Why It Might Be a Fit

The ideal candidate has 3-5 years of experience in social media, community management or engagement roles, with a strong understanding of modern parent and family audiences, and demonstrated ability to drive engagement, sentiment and conversation growth.

Requirements

• 3–5 years of experience in social media, community management or engagement roles
• Experience managing community engagement across multiple platforms
• Strong understanding of modern parent and family audiences
• Demonstrated ability to drive engagement, sentiment and conversation growth
• Experience directing external agencies or production partners
• Native-level Japanese writing and editing skills, with strong brand judgment
• Business-level English (reading English articles, written and verbal communication with global teams)
• Experience working with web teams and engineers to scope requests and see them through to release
• Experience escalating CX and product issues appropriately
• Experience with social listening and management tools and platform analytics
• Ability to manage multiple priorities in a fast-paced environment
• Self-starter who takes initiative and spots opportunities proactively

Benefits

• Competitive compensation package
• Flexible working hours and vacation policy
• Product-driven culture that treasures talents and individual growth
• Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field