Manager, Sales Development, CX

Role Overview

The Manager, Sales Development, will lead a team of Sales Development Representatives (SDRs) to generate new business opportunities, develop skills, and drive pipeline growth.

What You Will Do

Responsibilities include hiring, onboarding, and managing a high-performing team, coaching team members, and driving team activity and performance to meet or exceed pipeline goals.

Why It Might Be a Fit

The ideal candidate will have proven experience in sales development leadership or a consistent track record as a top-performing Senior SDR/Team Lead, with exceptional communication skills and the ability to motivate and inspire a team.

Requirements

• Proven experience in sales development leadership or a consistent track record as a top-performing Senior SDR/Team Lead
• Exceptional verbal and written communication skills
• Ability to use data to identify trends, track performance, and make informed strategic decisions
• Thrives in a fast-paced, high-growth environment and can navigate ambiguity
• Proficiency with Salesforce and sales engagement tools (e.g., Outreach, Salesloft)
• A ‘player-coach’ mentality with a passion for developing talent and building a culture of accountability and psychological safety

Benefits

• Skill Development: We promote SDRs into other roles within the company, especially in sales, focusing on continuous learning and skill enhancement.
• High-Performing Culture: Be part of a high-growth, well-established software company where high performance is recognized and rewarded.
• Collaborative Environment: Work in a supportive and collaborative environment where your contributions are valued.
• Valuable Work: Engage in meaningful work that directly impacts our company’s growth and success.
• Respected Role: The SDR role is respected and seen as a critical component of our sales strategy.
• Enjoy NiCE-FLEX!: At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.