Sales Operations Manager

Role Overview

The Sales Operations Manager supports the strategic and operational needs of national accounts within the quick service restaurant (QSR) business unit. This role ensures seamless execution of customer initiatives, data-driven decision-making, and cross-functional alignment to drive commercial success.

What You Will Do

Manages sales reporting, forecasting, and analytics to inform strategic decisions and identify growth opportunities. Coordinates cross-functional execution of customer initiatives, including product launches, promotional programs, and supply chain readiness.

Why It Might Be a Fit

The Sales Operations Manager plays a critical role in enabling the account team to deliver on customer commitments and growth objectives. The ideal candidate will have strong analytical skills, experience in sales operations, and the ability to collaborate cross-functionally.

Requirements

• Bachelor’s degree in business
• 5+ years of experience in sales operations, customer operations, or commercial support roles
• Knowledge of either legacy Novolex or Pactiv asset base including Duro
• Strong analytical skills with experience in sales reporting, forecasting, and performance metrics
• Proficiency in Excel, Power BI, and CRM systems; experience ERP systems
• Excellent organizational and project management skills with a strong attention to detail
• Ability to collaborate cross-functionally and influence without authority
• Strong communication skills and a proactive, solution-oriented mindset

Benefits

• 401(k) plan with company match
• Comprehensive medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Paid vacation
• Paid sick days
• Paid parental leave
• Paid holidays
• Wellness program