Business Development Director – Retail

Role Overview

The Business Development Director will be responsible for identifying, developing, and winning new direct retail customers across the UK. The role requires a strong understanding of the technology requirements of multi-site retail businesses and the ability to build relationships with senior stakeholders.

What You Will Do

The successful candidate will be responsible for opening new accounts, creating demand, developing senior relationships, and converting opportunities into profitable, long-term customer partnerships. They will also be expected to build their own target-account strategy, create opportunities through proactive business development, and develop relationships from initial engagement through to commercial close.

Why It Might Be a Fit

The ideal candidate will have a proven track record of winning new business and acquiring new logos within the UK retail or technology sector, with strong business development experience and the ability to understand complex customer requirements and translate them into compelling commercial propositions.

Requirements

• Proven track record of winning new business and acquiring new logos within the UK retail or technology sector
• Strong business development experience
• Experience selling IT services, technology solutions, managed services, infrastructure, or professional services directly to retail organisations
• Strong understanding of the technology requirements of multi-site retail businesses
• Experience engaging with senior technology, procurement, and commercial decision-makers
• Existing relationships within UK retail organisations would be highly advantageous
• Demonstrable experience managing the full sales cycle, from prospecting and opportunity creation through to negotiation and close
• Strong understanding of network, infrastructure, field services, managed services, and/or IT outsourcing
• Ability to understand complex customer requirements and translate them into compelling commercial propositions
• Strong commercial acumen, including pricing, margin, negotiation, and contractual arrangements
• Executive presence with the ability to build credibility and influence at senior stakeholder level
• Highly proactive and entrepreneurial, with a genuine hunter mentality and appetite for opening new doors
• Strong pipeline discipline, forecasting, and CRM management
• Excellent communication, presentation, negotiation, and stakeholder management skills
• Comfortable operating autonomously in a fast-paced, growth-focused environment
• Willingness to travel across the UK and internationally where required