Associate Account Manager, Central Queue, OpenTable, part of Booking Holdings, Inc., Manila, Philippines. Drive engagement, increase reservation availability, and decrease churn for restaurant customers. Lead overall management of valuable business segmentation of customers, resolve customer cases, turn data into actionable insights, and inspire customers to think differently about their business.
Requirements
- Experienced account manager
- Consultative partner skilled in selling solutions and driving long-term value
- Hospitality expert with deep, firsthand knowledge of restaurant operations
- Self-motivated high-performer with proven ability to thrive under pressure
- Persuasive storyteller skilled at reframing a customer’s perspective
- Data-driven advisor with aptitude for translating complex data into insights
- Expert communicator and trainer with natural talent for active listening and influencing key stakeholders
- Tenacious, results-driven professional who is always reaching for the next level of success
- Collaborative problem-solver with ability to work across departments
- Highly organised executor with sharp eye for documentation and excellent time management skills
- Adaptable innovator who has shown success navigating unstructured and fast-paced environments
- Tech-savvy partner with experience using Salesforce (or an equivalent CRM)
- Continuous learner—ideally with a university degree—who is passionate about the hospitality industry
- Articulate communicator with high command of business English
Benefits
- Benefits discussed during interview process
To apply for this job please visit job-boards.greenhouse.io.
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