Customer Acquisition Manager – Growth & Enablement

Role Overview

The Customer Acquisition Manager – Growth & Enablement will own the strategy, design, governance, and end-to-end execution of a global portfolio of strategic customer events and hospitality programs. This role will establish a dedicated operating model, manage multiple concurrent events, and serve as the single-threaded leader across field marketing, sports marketing, sales, partner teams, regional stakeholders, agencies, vendors, and executives.

What You Will Do

The role will translate pursuit and account priorities into distinctive customer journeys; ensure content, speakers, venues, hospitality, transportation, and executive touchpoints are cohesive; and deliver each program on time, on budget, and in compliance with Oracle requirements.

Why It Might Be a Fit

This leader will also build scalable processes, develop in-region execution capacity, and create a clear measurement framework for customer and business impact. Additionally, they will lead field sales enablement for partner offerings, equipping sales teams with the knowledge, messaging, tools, and coordinated support from partner and product organizations needed to position joint solutions effectively.

Requirements

• 10+ years of progressive experience in global events, experiential marketing, executive programs, strategic account marketing, or a related discipline.
• Demonstrated ownership of complex, high-touch, multi-stakeholder programs across regions, including large six and seven-figure event budgets.
• Strong program-management discipline, with the ability to manage multiple concurrent workstreams, critical paths, approvals, and dependencies without losing strategic context.
• Experience leading agencies, vendors, and matrixed teams, with clear standards for quality, accountability, and financial stewardship.
• Executive presence and exceptional written and verbal communication skills; able to influence senior leaders, resolve ambiguity, and make sound decisions under time pressure.
• Working knowledge of contracting, procurement, compliance, purchase orders, registration, hospitality, venue operations, and event risk management.
• Experience leading integrated field sales enablement and event activation programs for partner, alliance, or joint technology offerings.
• Demonstrated success driving customer registration, executive meetings, account engagement, and structured sales follow-up for strategic events.
• Proven ability to translate complex partner and product capabilities into actionable sales plays while coordinating effectively across field sales, BDR/SDR, product, partner, and marketing teams.
• Ability to travel domestically and internationally and support global time zones during critical planning and execution periods.
• Bachelor’s degree or equivalent practical experience.

Benefits

• Flexible medical options
• Life insurance
• Retirement options
• Volunteer programs
• Competitive benefits
• Flexible work arrangements