Customer Success Manager

Role Overview

Join Pax8 as a Partner Success Manager in the United States and help our most strategic partners achieve measurable growth through the world’s leading cloud marketplace.

What You Will Do

Build meaningful, long-lasting relationships with a portfolio of high-value partners, drive adoption, retention, and success, and use insights to influence action.

Why It Might Be a Fit

You’ll help partners unlock greater value from Pax8 while contributing to a team that is shaping the future of partner success across the organization.

Requirements

• Proven experience building and nurturing strategic customer or partner relationships
• Demonstrated success managing a high-volume portfolio of accounts
• Strong commercial awareness and the ability to balance partner needs with business objectives
• Extensive experience collaborating across multiple teams to solve complex challenges
• A data-driven mindset with the ability to interpret trends and translate insights into action
• Exceptional communication, stakeholder management, and problem-solving capabilities
• Experience within cloud, software, technology, channel, managed services, or adjacent industries is highly valued
• Understanding of the Managed Service Provider ecosystem is advantageous
• Bachelor’s degree or equivalent practical experience preferred

Benefits

• Company annual bonus program
• Equity/stock participation opportunities
• Comprehensive medical, dental, and vision coverage
• Retirement savings benefits
• Generous paid time off and company holidays
• Learning and development programs
• LinkedIn Learning access
• Wellbeing initiatives and employee assistance resources
• Flexible remote working environment

Tagged as: Data Analysis