Role Overview
Drive seamless operations and deliver outstanding service to customers, ensuring exam integrity and customer satisfaction.
What You Will Do
Provide customer service, oversee online proctoring, execute back-office exam operations, and maintain accurate records.
Why It Might Be a Fit
You will work in a team environment, collaborate with cross-functional teams, and ensure your work is aligned with the company’s values.
Requirements
- Bachelor’s degree in any discipline
- Previous experience in similar position/function
- Prior working experience in certification of persons and/or training and exam fields
- Passionate with Customer Satisfaction
- Excellent command of the English language (native-like or C2 level certification desired)
- Advanced computer literacy
- Excellent interpersonal, verbal, and written communication skills
- Well organized, self-driven, flexible, and able to work in a high-volume, fast-paced environment
- Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends, and holidays)
Benefits
- Monthly Bonus upon Performance
- Work in an international, dynamic, and fun atmosphere
- Two free vouchers for all certifications from PeopleCert’s Portfolio per year for all employees
- Complimentary coffee and tea in all our premises
- Huge learning experience in using best practices and global environment
- Constant personal and professional development
To apply for this job please visit jobs.workable.com.
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