Customer Marketing Manager

Role Overview

Planful is seeking a Customer Marketing Manager to join our growing Marketing team. As a Customer Marketing Manager, you’ll develop and manage core customer marketing programs, with an emphasis on reference management, bringing to life the success stories of our current customers in order to advance the sales cycle with potential customers.

What You Will Do

Responsibilities include building and growing the Customer Reference Program, managing customer programs, tracking and analyzing data, creating and managing budgets, and enabling customers to contribute and share their experience on technology review sites and analyst reports.

Why It Might Be a Fit

The ideal candidate will have 2-4 years of progressive relevant experience in either marketing, sales, or customer success, excellent written, verbal, and presentation skills, and exceptional analytical skills & business acumen.

Requirements

• 2-4 years of progressive relevant experience in either marketing, sales, or customer success
• Excellent written, verbal, and presentation skills
• Extremely organized and detail-oriented with proven record of driving positive business results
• Self-starter with desire to develop new programs from conception to completion
• Exceptional analytical skills & business acumen; high capacity to synthesize data & insights
• Ability to multitask and work on several projects simultaneously while being organized
• Excellent interpersonal skills and a service-oriented attitude with the desire to work collaboratively with internal and external teams

Benefits

• 2 Volunteer days per year
• Birthday PTO
• Quarterly company Wellness Days
• 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave
• Generous parental leave
• Talkspace access and mental health support
• Annual company-wide gatherings
• Home office setup
• Monthly wifi and cell phone reimbursements
• Employee Resource Groups
• Pay Transparency Statement