Enterprise Customer Onboarding Manager

On Site Full TimeLondon, England, United KingdomPleo

Role Overview

The Enterprise Customer Onboarding Manager will own a portfolio of large, complex, and strategically important enterprise customers, unlocking the full potential of Pleo’s cutting-edge solutions. The role requires building trusted relationships with senior and executive stakeholders, aligning with customers on project timelines, and configuring Pleo for users.

What You Will Do

The main day-to-day responsibilities include building trusted relationships, aligning with customers on project timelines, configuring Pleo for users, providing consulting, sharing best practices, conducting training, and driving user adoption.

Why It Might Be a Fit

The right candidate will bring at least three years of direct experience managing implementations, along with strong executive relationship-management skills, excellent verbal and written communication skills, and a structured and proactive approach to project management.

Requirements

  • At least three years of direct experience managing implementations
  • Strong executive relationship-management skills
  • Excellent verbal and written communication skills
  • A structured and proactive approach to project management

Benefits

  • Your own Pleo card
  • Lunch is on us for your work days
  • Comprehensive private healthcare
  • 25 days of holiday + public holidays
  • Option to purchase 5 additional days of holiday through a salary sacrifice
  • Paid parental leave
  • MyndUp for free mental health and well-being support
  • Fully remote working options

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