Sales Manager

Role Overview

The Sales Manager will play a crucial part in driving top-of-funnel sales activities by addressing daily needs and enhancing sales performance through effective goal setting, recognition, coaching, and mentoring. The role will involve cultivating a culture of continuous learning by coordinating ongoing sales training sessions, handling the hiring and onboarding of new Account Managers/Sales Reps, serving as a key point of contact for cross-functional partners on sales-related initiatives, and developing and implementing key sales initiatives to drive business growth.

What You Will Do

The Sales Manager will review and manage team calendars daily to ensure sales coverage, work with Account Managers/Sales Reps to overcome complex homeowner scenarios, resolve homeowner complaints, establish monthly sales goals, monitor quantitative and qualitative performance, provide coaching to Account Managers/Sales Reps who do not meet performance expectations, conduct 1:1s and team meetings, develop and implement monthly sales training plans, interview and hire new Account Managers, guide new Account Managers/Sales Reps through the onboarding process, meet with cross-functional partners regularly to provide support on sales-related initiatives, develop and implement strategies for call campaigns, and optimize new and existing sales processes.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in sales management, with a strong focus on performance management for telephonic sales teams, demonstrated ability to analyze performance data, identify trends, and drive operational improvements, proven experience leading complex operational and strategic initiatives, experience in Real Estate, Mortgage, or HELOC industries, prior experience managing remote teams, and strong decision-making skills.

Requirements

• Bachelor’s degree in a related field, or equivalent practical experience
• 5+ years of experience in sales management, with a strong focus on performance management for telephonic sales teams
• Demonstrated ability to analyze performance data, identify trends, and drive operational improvements
• Proven experience leading complex operational and strategic initiatives
• Experience in Real Estate, Mortgage, or HELOC industries
• Prior experience managing remote teams
• Strong decision-making skills—able to assess multiple paths, collaborate with key stakeholders, and align outcomes with business goals

Benefits

• Generous health benefits
• Unlimited paid time off
• Flexible remote and onsite work
• Fully paid parental leave
• Equity
• Financial wellness
• Extra work/life benefits