Customer Success Manager Corporate Clients

Role Overview

As a Customer Success Manager, you will advise corporate clients, develop customer relationships, and manage daily business. You will be the first point of contact for questions around insurance contracts and take care of customer concerns.

What You Will Do

You will analyze insurance situations, recognize coverage gaps, and approach customers to identify business risks and advisory opportunities. You will also work on developing customer care concepts and improve processes.

Why It Might Be a Fit

You will be part of a great office with a rooftop garden, a colorful team from many nationalities, and a culture that values self-responsibility, open doors, and quick decisions.

Requirements

• commercial education in the insurance or brokerage sector
• study with a focus on insurance or finance
• professional experience in the insurance industry
• ability to quickly get into complex contract situations
• goal-oriented and reliable
• independent, structured working style
• enthusiasm for taking responsibility for customers

Benefits

• work in a great office with a rooftop garden
• self-responsibility
• open doors
• quick decisions
• little bureaucracy
• perspective for professional and personal development
• personal mentor
• team events
• shared lunch
• after-work drinks