Customer Experience Specialist

On Site Full TimeSaint Paul, Minnesota, United StatesPower/mation

Role Overview

A mid-level position designed for professionals who are ready to take greater ownership of customer accounts, resolve moderately complex issues, and serve as a trusted partner to both customers and our Outside Sales team.

What You Will Do

Manage customer accounts with autonomy, resolve real-world customer challenges, and build trusted relationships with customers.

Why It Might Be a Fit

A customer-focused professional who is confident, adaptable, and comfortable working in a fast-paced environment.

Requirements

  • 2–5+ years of B2B customer service or inside sales experience
  • High school diploma or equivalent
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Experience with CRM or ERP systems
  • Experience with Epicor Prophet 21 (preferred)
  • Experience using AI-enabled tools such as Copilot (preferred)
  • Technical knowledge related to core product lines and applications (preferred)

Benefits

  • Meaningful Ownership
  • Problem Solving with Impact
  • Customer Partnership
  • Sales Collaboration

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To apply for this job please visit powermation.applicantpro.com.


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