Sales Operations Executive

Role Overview

The Sales Operations Executive supports wholesale customers and sales teams by ensuring seamless order management, exceptional customer service, and operational excellence.

What You Will Do

Manage end-to-end wholesale customer orders, provide exceptional support, monitor and manage the order book, collaborate with teams, and maintain accurate customer and system records.

Why It Might Be a Fit

The role requires a strong foundation in customer service, sales operations, order management, or wholesale support, with excellent communication and interpersonal skills, and the ability to work collaboratively across cross-functional teams.

Requirements

• A strong foundation in customer service, sales operations, order management, or wholesale support
• Highly organised with exceptional attention to detail and accuracy
• Strong customer focus with the ability to build and maintain positive customer relationships
• Excellent communication and interpersonal skills with confidence engaging across multiple stakeholder groups
• Ability to manage competing priorities and work effectively in a fast-paced environment
• Strong problem-solving skills with a proactive and solutions-focused mindset
• Proficiency in Microsoft Office, particularly Excel and Word
• Experience using SAP or similar ERP systems is highly desirable
• 1-2 years of experience in customer service, sales operations, order management, wholesale, retail, or FMCG environments
• Ability to work collaboratively across cross-functional teams to achieve shared business outcomes
• A tertiary qualification in Business, Commerce, Supply Chain, or a related discipline is desirable but not essential

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid holidays
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness programs