Inside Sales Representative

Role Overview

The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities include coordinating and delivering services to customers, such as processing orders for deliveries and pick-ups, and handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment.

What You Will Do

Answer and document all incoming telephone calls to assist customers with rental needs, perform routine rental transactions, assist walk-in customers, and communicate with the yard and shop relative to assisting customers in loading/unloading of equipment.

Why It Might Be a Fit

We are looking for a top-notch communicator with an infectious personality, comfortable and charming, who can build strong relationships with customers and colleagues. You’ll be working in a team environment, so you should be comfortable working with others and independently.

Requirements

• A minimum of 2 years Customer Service experience
• A minimum of 2 years Inside sales (direct customer contact) experience
• Must possess sales ability identifying customer needs through suggestive selling or upselling, and strong relationship-building skills
• Be comfortable working with a team and independently
• Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!
• Obtain and maintain valid unrestricted Driver’s License, meet minimum age requirement of 21, to drive company vehicle
• Have excellent customer service skills
• Be capable of collaborating with other team members
• High attention to detail, with ability to switch task with ease
• Bilingual – Spanish preferred

Benefits

• $200, annual work boot allowance!
• Rent ANY of our equipment for FREE
• FREE Prescription Safety Glasses
• ‘My Holiday’ Benefit lets you celebrate a holiday that’s special to you without using PTO!
• Unique Vacation Overtime Averaging benefit that pays you overtime while you’re on vacation!
• Robust overall Benefits available