People Operations Leave & Accommodations Specialist

Role Overview

The People Operations Leave & Accommodations Specialist is responsible for the end-to-end ownership, oversight, and operational execution of the organization’s leave of absence, disability, and accommodation programs. This role serves as the primary internal subject matter expert and trusted advisor to employees and managers, ensuring employees experience a seamless, compliant, and supportive leave process from initial request through successful return to work.

What You Will Do

Own the employee leave and accommodation experience from initial request through return to work, oversee all leave programs, coordinate the interactive accommodation process, and ensure timely resolution of employee inquiries, concerns, and escalations.

Why It Might Be a Fit

The ideal candidate is an employee advocate who balances empathy with compliance, able to exercise sound judgment, identify risk, and escalate issues appropriately, and skilled at influencing vendors and holding partners accountable.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 4+ years of Human Resources, Leave Administration, Employee Benefits, Employee Relations, or People Operations experience
• Demonstrated experience managing leave of absence programs, ADA accommodations, disability programs, or related employee support services
• Strong knowledge of FMLA, ADA, HIPAA, COBRA, state leave laws, disability programs, and applicable employment regulations
• Experience working with third-party leave administrators, disability carriers, or benefits vendors
• Strong case management, problem-solving, and organizational skills
• Ability to manage sensitive and confidential information with discretion
• Excellent verbal, written, and interpersonal communication skills
• Proficiency with HRIS platforms, Microsoft Office, and reporting tools