Customer Success Manager

Role Overview

We are seeking a Customer Success Manager to be the primary champion for our customers, ensuring they feel supported, valued, and empowered throughout their verification journey with Regenified.

What You Will Do

Own the customer relationship, guide the verification experience, build the engine for scale, empower through onboarding, and be the voice of the customer.

Why It Might Be a Fit

You will have a high degree of ownership and real scope for innovation, make a difference in healing our landscapes and building a more resilient and equitable agricultural system, and work with a mission-driven team with a shared purpose.

Requirements

• 7+ years of experience in Customer Success, Account Management, or a customer-facing support role
• Deep passion for the mission of regenerative agriculture
• Customer Success frameworks
• A builder’s mindset
• Operational excellence
• Analytical mindset
• Strategic & hands-on approach

Benefits

• Competitive salary
• 25 days’ annual leave plus bank holidays
• Contributory pension scheme
• Private healthcare (including partial cover for dependants)
• Career growth opportunities