Customer & Marketing Intelligence Analyst

Role Overview

We are looking for a curious, bold individual who is eager to grow and create new ways forward to join the Insights & Analytics team. The mission of the position will be to transform data, customer signals, and market information into actionable insights that help improve marketing decision-making, customer experience, sponsorship, and communication to maximize their impact on business.

What You Will Do

Connecting data, customer knowledge, behavior, and marketing to generate more informed and actionable decisions. Ensuring analytical capacity with criteria, context, and marketing orientation. Advanced exploitation and analysis of customer information, enrichment of segments, support for personalization initiatives, identification of needs and opportunities from customer signals.

Why It Might Be a Fit

We are looking for an autonomous, proactive person with a lot of curiosity, ease of teamwork, and great learning capacity. The ideal candidate will have a strong analytical capacity, customer vision, and marketing orientation, and will be able to formulate good questions, connect information sources, interpret behaviors, identify opportunities, and build clear recommendations for different stakeholders.

Requirements

• University degree: Statistics, Mathematics, Economics, ADE, Engineering, Marketing, Sociology, Psychology, Market Research, or similar.
• Tools / technique (+ 3 years of experience): Python/R, SQL, Advanced Excel, Power BI, and ability to work with diverse data sources.
• Valuable Knime, survey tools, digital analytics, or CRM/CDP platforms.
• Customer analysis (+ 3 years of experience): Experience in customer analytics, segmentation, customer behavior, analysis of experience, quantitative/qualitative research, or measurement of marketing initiatives.