Associate Account Executive/Sales Operations

Role Overview

The Associate Account Executive/Sales Operations will support the Robert Graham Wholesale business by managing customer service, account setup, order fulfillment, shipping communication, NuOrder, and day-to-day sales administration.

What You Will Do

Serve as the primary operational contact for Specialty Store accounts regarding order status, shipping, inventory availability, and delivery questions. Manage orders from entry through shipment, ensuring accuracy across styles, quantities, pricing, discounts, terms, shipping windows, and customer requirements.

Why It Might Be a Fit

The ideal candidate is highly organized, responsive, detail-oriented, and comfortable managing multiple accounts, reps and priorities in a fast-paced wholesale environment. Strong Microsoft Excel skills and comfort working with order-management, ERP, CRM, and reporting systems are required.

Requirements

• 2–4 years of experience in sales operations, wholesale customer service, order management, or a related function
• Apparel, fashion, consumer products, or wholesale experience strongly preferred
• Experience with NuOrder or a similar digital wholesale platform strongly preferred
• Strong Microsoft Excel skills and comfort working with order-management, ERP, CRM, and reporting systems

Benefits

• industry-competitive salary
• comprehensive benefits plan (medical, dental, vision)
• matching 401(k)
• Summer Fridays
• generous PTO
• merchandise discounts
• excellent career development opportunities