National Director – Growth and Clients

Role Overview

The National Director – Growth and Clients will lead and execute a firm-wide strategy to drive sustainable revenue and margin growth. This role holds end-to-end accountability for the client growth lifecycle, including sales enablement, strategic pursuits, client retention, and lifecycle management.

What You Will Do

The National Director – Growth and Clients will lead the development of national sector and service line growth strategies, ensuring alignment across rural, regional, metro, and selected international markets, underpinned by data-led insights and disciplined execution.

Why It Might Be a Fit

The ideal candidate is a highly credible, client-facing leader with a proven track record of driving growth in a professional services or complex B2B environment. They should be a collaborative, enterprise-wide thinker who drives alignment across service lines, a change-oriented leader who uplifts capability and embeds best practice, and a client-first champion who elevates experience and outcomes at every touchpoint.

Requirements

• 10+ years’ experience in senior business development, sales leadership, pursuits, or client management roles within professional services or a complex B2B environment
• Experience leading sales enablement, bids/proposals, and pursuits functions with measurable impact on higher-value relationship growth, win rates, pipeline health, revenue growth, and client retention
• Deep client service orientation, with a demonstrated background in client-facing roles and a track record of strengthening relationships, resolving complex issues, and improving client experience
• Proven experience transforming or building BD/sales functions, including designing frameworks, teams, and processes from the ground up or through significant change
• Strong commercial acumen and strategic thinking, able to translate firm-level growth strategies into practical sales, pursuits, and client programs, and to balance revenue growth with profitability
• Exceptional stakeholder engagement and influencing skills, with the ability to work effectively with Partners and executive teams, challenge constructively, and build consensus
• Experience leading and developing multi-disciplinary teams, with a demonstrable passion for mentoring and growing talent, and a collaborative, inclusive leadership style
• Comfortable working with data and technology (including CRM, analytics, proposal platforms, and AI tools) to drive insight-led decisions and continuous improvement
• High level of integrity, resilience, and adaptability, with a collaborative style and a strong commitment to developing and valuing others

Benefits

• Leading health, wellness, financial, and lifestyle benefits
• Opportunity to build skills and confidence
• Chance to achieve personal and professional growth