Sales Operations Coordinator

Role Overview

The Sales Operations Coordinator supports the connective tissue between our sales team, our retail and distributor partners, our marketplace channels, our 3PL, and our finance team. You ensure every purchase order flows accurately, on time, and chargeback-free.

What You Will Do

Manage the full transaction lifecycle, including EDI orders, ecommerce order fulfillment, and inventory management. Investigate and clear EDI errors, failed transmissions, and mapping breaks.

Why It Might Be a Fit

You will do well here if you notice small errors and have a strong sense of ownership and follow-through.

Requirements

• Hands-on EDI experience is mandatory.
• 2+ years in sales operations, order management, customer service, or supply chain at a CPG, food & beverage, or consumer brand.
• Direct experience supporting retail and distributor accounts (grocery, natural, club, mass, or e-commerce).
• Working experience with ecommerce order fulfillment and inventory management on Amazon and/or Walmart.com — including order flow, inbound shipments, and monitoring stock position.
• Advanced spreadsheet skills and comfort reconciling large data sets across systems that don’t agree with each other.
• Exceptional attention to detail — this role is judged on accuracy, and small errors become five-figure deductions.
• Proven ability to juggle multiple projects and deadlines at once, and to keep sample and special project requests moving without dropping the day-to-day order flow.
• Clear, proactive written communication with retail buyers, replenishment analysts, 3PL partners, and internal teams.
• Strong sense of ownership and follow-through with the ability to build, maintain and continuously improve processes.

Benefits

• Competitive compensation aligned with experience and market benchmarks.
• Comprehensive benefits package
• Paid time off and company-observed holidays.
• Opportunities for professional growth and development.
• A collaborative, inclusive, and supportive work environment.
• Access to tools, resources, and training to support success in the role.