Sales Development Representative

Role Overview

As a Sales Development Representative, you will be responsible for developing new leads, communicating with customers to understand their needs, and providing SGS solutions. You will be expected to be knowledgeable about all SGS service offerings on a technical level to deliver expert customer service. This role involves building instant rapport with customers over the phone, managing leads, generating bids, and preparing quotes in accordance with SGS standards.

What You Will Do

Your primary responsibilities will include using exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits, and services to customers. You will also be responsible for developing business opportunities and leads, converting them into sales, and conducting discovery sessions with both qualified and unqualified leads.

Why It Might Be a Fit

To be successful in this role, you will need to practice active listening to understand and identify client needs and determine potential opportunities. You will also need to execute requests for market or customer research, communicate with sales prospects and customers, and internally with sales support, sales, operations, and other SGS staff.

Requirements

• Bachelor’s degree in fields specified by the hiring Affiliate, or equivalent educational background and experience
• C1 English fluency or better
• 2 years of prior experience, preferably in professional services experience
• Prior phone sales experience a plus
• Proficient in Microsoft Windows suite, LinkedIN, and CRM Software – Salesforce
• Previous experience with Pandadoc, ZoomInfo, Sales Navigator, S&P platforms a bonus
• Good organizational skills and the ability to multitask in a fast-paced environment
• Excellent oral and written communications skills to build strong customer relationships
• Strong leadership, self-initiative, resource utilization, excellent problem solving, and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Active listener and excellent customer service skills
• Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization

Benefits

• Competitive salary
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive benefits package
• Paid time off and holidays
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness programs
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays