Senior Director, Global People Operations

On Site Full TimeSeattle, Washington, United StatesShield AI

Role Overview

Lead and evolve the People Operations function as Shield AI continues to scale, shaping the employee experience through efficient, technology-enabled, and AI-powered processes.

What You Will Do

Define and execute a unified People Operations vision, lead day-to-day operations, and establish team structure to support hiring velocity, onboarding effectiveness, and ongoing operational excellence.

Why It Might Be a Fit

The ideal candidate will have 15+ years of progressive HR or People Operations experience, with a proven track record of operational transformation, including automation and AI-enabled solutions.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • 15+ years of progressive HR or People Operations experience in complex or high-growth environments
  • 7+ years leading People Operations or HR Shared Services teams
  • Experience designing and scaling shared services and service delivery models
  • Proven track record of operational transformation, including automation and AI-enabled solutions
  • Strong expertise in employee lifecycle operations, compliance, and data governance
  • Experience partnering with HRIS and enterprise technology teams
  • Demonstrated success with KPIs, SLAs, and operational reporting
  • Strong leadership, communication, and stakeholder management skills

Benefits

  • Bonus
  • Benefits
  • Equity

To apply for this job please visit jobs.lever.co.

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