Solutions Engineer

Role Overview

As a Solutions Engineer at Signeasy, you will work at the intersection of sales, onboarding, expansion, product, and engineering. You will help win deals, deliver customer value, and unlock growth through deeper use cases and feature adoption.

What You Will Do

Support sales and win revenue, partner closely with Account Executives, design engaging solution approaches, identify risks early, troubleshoot issues quickly, and propose workarounds that unblock deals.

Why It Might Be a Fit

You will see the full arc of revenue, from first conversation to expansion. You will influence deal success, customer confidence, and long term growth. You will work on an AI native platform at a defining moment in its journey and have real ownership from day one.

Requirements

• Minimum 4+ years of customer-facing experience in a Solutions Engineer, Sales Engineer, or technical consulting role
• Strong technical foundation with SaaS platforms, APIs, and cloud-based systems
• Hands-on experience in testing and integrating API-based solutions, working with REST APIs, JSON payloads, webhooks, and API testing tools such as Postman (or equivalent)
• Ability to independently build simple technical solutions to unblock customer use cases and experience using AI-native tools for rapid prototyping (e.g., Claude, Cursor).
• Experience in troubleshooting integrations and complex workflows across multiple systems
• Strong communication skills with the ability to explain technical concepts clearly
• Comfort operating in ambiguity with a bias toward action
• Motivation to work close to revenue and customer outcomes
• Willingness to work a global shift from 5 pm to 2 am IST

Benefits

• Remote-friendly organization
• Hybrid workplace flexibility
• In-person collaboration at the office
• Focused work from home
• Equal-opportunity employer
• Celebrating diversity and committed to creating an inclusive environment for all employees