Senior Revenue Operations Manager

Role Overview

The Revenue Operations (RevOps) team at Signifyd is the operational backbone of how we run our business. We own strategy, process, systems, analytics, and enablement across the teams that drive how Signifyd wins and retains merchants: Marketing, Sales, Customer Success, and Partnerships, among others.

What You Will Do

Own operations for Customer Success (CS) and Solution Design and Delivery (SD&D), reporting to the Director of Revenue Operations. This includes strategy, systems, processes, analytics, and enablement for both organizations.

Why It Might Be a Fit

This role has a direct line to Signifyd’s most important post-sales metrics, and requires a proactive, self-directed operating style, strong stakeholder management and communication, and proven ability to convert manual, recurring work into automated, scalable solutions.

Requirements

• A proactive, self-directed operating style
• Strong stakeholder management and communication
• Proven ability to convert manual, recurring work into automated, scalable solutions
• Salesforce admin proficiency
• Background in Revenue Operations, CS Operations, or Post-Sales Operations

Benefits

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag