Account Manager – B2B professional-services environment (accounting, tax, audit)

Role Overview

Single point of contact for a B2B client portfolio spanning multiple industries, owning the relationship end-to-end and coordinating delivery across accounting, tax, back office, and payroll.

What You Will Do

Serve as the named contact for a portfolio, understand each client’s tax and compliance position, run regular account reviews, and proactively flag risk. Coordinate across teams, track internal time bookings, and maintain a documented trail of client commitments.

Why It Might Be a Fit

The ideal candidate wants real ownership of client relationships inside a fast-scaling professional-services business, with a strong written follow-up discipline and ability to adapt across different client types.

Requirements

• 3–5 years UAE experience in account management, client services, or customer success within a B2B professional-services environment
• Proven ownership of multiple concurrent B2B accounts
• Comfortable being the client’s escalation point
• Strong written follow-up discipline

Benefits

• Client satisfaction (CSAT) and retention rate across the assigned portfolio
• Response time to client requests within 24 hours
• Escalations resolved without recurrence
• On-time delivery against agreed service commitments