Director of People Operations

Role Overview

The Director of People Operations owns the People Operations function end-to-end, global payroll, the employee lifecycle, Talent Acquisition, and IT provisioning. The role leads a team of two and is responsible for architecting the next version of People Operations at Sitemate, built for the AI era.

What You Will Do

The Director will design and build systems, AI agents, and playbooks to automate manual steps, turn People programs into self-serve playbooks, and set up the People Operations Manager. They will also handle complex employee relations and compliance cases, own calibration, promotion, and exit decisions, and run the function’s weekly cadence.

Why It Might Be a Fit

The ideal candidate has led People Operations through a high-growth, high-change period before, has experience building HRIS, ATS, automation, or AI agent workflows, and can handle complex cases themselves. They must thrive with ambiguity, be measured by the people they grow, and raise uncomfortable truths early.

Requirements

• People Operations or HR leadership experience, ideally through a comparable growth-stage transition
• Systems architecture thinking: designing how several platforms and their data work together so a process runs without manual admin
• Hands-on experience building automations or AI agents yourself
• Payroll and employment compliance across more than one jurisdiction, ideally Australia, the UK, the US, and Canada
• Writing frameworks and playbooks that other teams run off, across levelling, compensation, performance, or learning and development
• Designing and running people analytics and engagement measurement end to end
• Employee relations casework handled end to end

Benefits

• Equity
• 20 days annual leave plus sick, carer’s, and compassionate leave
• 16 weeks primary and 6 weeks secondary carer parental leave
• EAP
• L&D budget
• Home office setup
• Weekly catered lunches
• Work-from-anywhere weeks
• Flex days