Technical Enablement Manager

Role Overview

Socket is looking for a Technical Enablement Lead to own technical readiness across Customer Engineering. The role involves building and maintaining technical knowledge bases, creating hands-on labs and certification paths, and staying close to the field to identify areas for improvement. The ideal candidate will have 6+ years of experience in a technical customer-facing or technical enablement role, with a strong understanding of how developers build and ship software.

What You Will Do

The Technical Enablement Manager will be responsible for onboarding and certifying new Sales Engineers, building hands-on labs and certification paths, and creating technical competitive material for the tools SEs run into most. They will also work closely with the Head of Sales Engineering and other Customer Engineering leaders to identify areas for improvement and develop training programs to address them.

Why It Might Be a Fit

The ideal candidate will have a strong understanding of how developers build and ship software, experience with AI tools to build and maintain content, and a background in application security, SCA, supply chain security, or developer tooling. They will also be able to explain the product to an SE, an AE, and an engineer at the right level for each, and have experience with enterprise networking and proxies.

Requirements

• 6+ years in a technical customer-facing or technical enablement role
• Experience running demos, POCs, deployments, or escalations
• Working knowledge of how developers build and ship software
• Experience with AI tools to build and maintain content
• Background in application security, SCA, supply chain security, or developer tooling

Benefits

• Market competitive salary bands
• Meaningful equity program
• Comprehensive health benefits for you and your family (99% coverage)
• Flexible time-off, holidays, and winter shutdown to rest & recharge
• Paid parental leave
• Remote-first, with quarterly team off-sites