Senior Director, People Operations

Role Overview

The Senior Director, People Operations owns how People Operations runs at Spring Fertility: the strategy, the standards, and the results. You’ll lead the managers of Field People Operations and People Operations + Systems, and you’ll be accountable for making sure every employee, at every site, gets support that is consistent, compliant, and genuinely caring.

What You Will Do

Some day-to-day responsibilities include: Enterprise People Strategy + Leadership, Talent, Performance + People Operations Delivery, Compliance, Risk Management + Employee Relations, Operational Excellence + Continuous Improvement.

Why It Might Be a Fit

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field required; Master’s degree preferred.
• 10+ years of progressive Human Resources, People Operations, HR Business Partner, or related People leadership experience required.
• 3+ years of experience managing managers, leading a People Operations or HR Business Partner function, or overseeing multi-functional People Team operations required.
• Experience supporting multi-site, multi-state, field-based, clinical, healthcare, laboratory, operations, or similarly complex employee populations strongly preferred.
• Proven experience influencing senior leaders and translating workforce insights into practical people strategies, organizational plans, and business recommendations.
• Strong working knowledge of employee relations, performance management, leaves and accommodations, wage and hour considerations, employment law compliance, governance standards, employee lifecycle processes, and HR documentation practices.
• Experience leading HRIS, People systems, shared services, benefits administration support, employee data, operational reporting, process improvement, or People Operations infrastructure preferred.
• Demonstrated ability to lead change initiatives, improve workflows, establish operating rhythms, and drive accountability across teams.
• Strong judgment and experience navigating sensitive, confidential, high-risk, and crisis-related employee matters.
• Excellent communication, coaching, stakeholder management, problem-solving, prioritization, and executive partnership skills.

Benefits

• Competitive medical, dental, and vision plans
• Paid time off to recharge and enjoy personal time
• Access to BetterHelp therapy sessions for mental and emotional wellness
• Commuter benefits and discounted rates on home, auto, and pet insurance
• 401(k) with up to a 4% company match
• Comprehensive fertility and parental leave benefits
• Career development opportunities in a fast-growing organization
• Employer-paid life and disability insurance