Senior Business Analyst, GTM Systems

Role Overview

The Senior Business Analyst, GTM Systems will be the bridge between revenue teams and the systems they run on. They will turn business needs into clear requirements, make sure what gets built actually works before it reaches the field, and work hand in hand with the Salesforce IT team.

What You Will Do

The Senior Business Analyst, GTM Systems will partner with Sales, Marketing, Customer Success, Renewals and Deal Desk to turn business needs into clear requirements, user stories and acceptance criteria. They will own intake and prioritization for GTM systems requests, work with the Director of GTM Systems & Applied AI and Salesforce IT to maintain a single, prioritized backlog, and plan and run user acceptance testing.

Why It Might Be a Fit

The ideal candidate will have 4+ years of experience in business analysis, systems analysis or sales operations, supporting a B2B SaaS go-to-market team. They will have hands-on Salesforce experience and a working understanding of the data model, and be able to communicate clearly with both frontline teams and executives.

Requirements

• 4+ years of experience in business analysis, systems analysis or sales operations, supporting a B2B SaaS go-to-market team
• Hands-on Salesforce experience and a working understanding of the data model
• Proven ability to gather business requirements and write user stories and acceptance criteria
• Experience planning and running UAT and managing releases with a central IT team that owns the platform
• Fluency in GTM data: pipeline, forecast, bookings and renewals
• Clear written and verbal communication with both frontline teams and executives

Benefits

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents
• Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)
• Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line

Tagged as: Deal Desk, Salesforce