Customer Experience Executive

On Site Full TimeEngland, United KingdomSt Austell Brewery

Role Overview

Deliver a first-class level of service to customers, combining excellent customer service with a strong commercial mindset to maximise sales opportunities and retain accounts.

What You Will Do

Manage a telesales call diary, resolve customer queries, promote new products, and work closely with the eCommerce team to drive digital revenue.

Why It Might Be a Fit

Strong customer focus, commercially minded, highly organised, and confident communicator with experience in a customer-focused, sales, or telesales environment.

Requirements

  • Strong customer focus
  • Commercially minded
  • Highly organised
  • Confident communicator
  • Experience in a customer-focused, sales, or telesales environment
  • Competent in Microsoft Office, including Excel and Word

Benefits

  • 25 days annual leave (plus 8 bank holidays)
  • Competitive pension scheme
  • 30% discount on food & drink and 50% discount on accommodation
  • Westfield Health Rewards
  • Fantastic training and career development opportunities

To apply for this job please visit harri.com.

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