Data Analyst, Loyalty Strategy

Role Overview

The Data Analyst, Loyalty Strategy role will help understand and optimize the loyalty program strategy and define what’s next to drive deeper customer engagement. This role will focus on strategy’s key objectives and needs while building relationships spanning business owners, marketing, technology, and other cross-functional partners to deliver compelling and lasting business impact and superior customer experiences.

What You Will Do

As a Data Analyst, Loyalty Strategy, you will explore owned, syndicated, and behavioral data for customer insights, trends, and business opportunities, directly support our near and long-term roadmap and business goals with data-driven insights, analyze business performance, and lead cross-functional teams in thinking through complex and ambiguous issues.

Why It Might Be a Fit

We’re looking for motivated self-starters with strong analytical thinking, curiosity, business acumen, and ability to work in a fast-paced and dynamic environment. You will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits, as well as 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program.

Requirements

• Strong analytical capabilities and experience
• Financial acumen
• Ability to navigate and synthesize multiple data sources, business context, draw insights, build logical and compelling storylines, and define recommendations
• Ability to simplify and structure complex and ambiguous problems
• Ability to present complicated material in a concise and effective way
• Tenacious curiosity: ability to provide thought leadership and contribute continuously to the collective knowledge of the team
• Strong communication skills, both written and verbal
• Ability to build strong and effective relationships with cross-functional partners
• Business analysis, data analysis and modeling (4+ years)
• Experience managing and analyzing business performance (4+ years)
• Demonstrated project ownership and cross-functional leadership (2+ years)
• Developing and delivering presentations to executive level audiences (2+ years)
• Proficiency or better using complex databases (e.g. Tableau), manipulating data, building and assessing models
• Advanced skills in Microsoft Word, Excel, and PowerPoint
• MBA, decision science or other quantitative degree/background preferred

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability
• Paid parental leave
• Family expansion reimbursement
• Paid vacation
• Sick time
• Eight paid holidays
• Two personal days per year
• 401(k) retirement plan with employer match
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Financial well-being tools
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
• Student loan management resources
• Backup care
• DACA reimbursement

Tagged as: Data Analysis