Inside Sales Strategic Account Manager

Role Overview

As an Inside Sales Representative, you will be responsible for managing and growing a book of business through outbound calling, B2B prospecting, and servicing existing accounts. You’ll build strong customer relationships, maintain inventory levels, identify customer needs, and help grow sales within your territory.

What You Will Do

Serve as the primary point of contact for assigned customer accounts, drive account growth by reactivating inactive customers and recruiting new business, and provide exceptional customer experience through consistent communication and support.

Why It Might Be a Fit

The ideal candidate is a strong communicator who can collaborate effectively with customers and internal teams. Successful candidates are resourceful, adaptable, resilient, and motivated to drive results in a fast-paced environment.

Requirements

• College degree preferred; equivalent professional experience accepted
• 1–3 years of inside or phone-based customer selling experience
• Strong outbound and inbound phone sales skills
• Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
• Competency in Microsoft Office applications
• Strong problem-solving and decision-making abilities
• Excellent verbal and written business communication skills
• Ability to quickly learn product offerings and effectively communicate value to customers

Benefits

• medical
• dental
• vision
• 401(k) matching up to 3%
• long term disability
• tuition assistance
• annual wellness program