Inside Sales Representative

Role Overview

The Inside Sales Representative serves as a key liaison between customers, distributors, manufacturers’ representatives, and Streamlight’s sales organization. This role is responsible for delivering exceptional customer service, supporting sales growth initiatives, and ensuring a seamless customer experience throughout the sales process.

What You Will Do

Identify customer requirements, recommend products, solutions, and services, manage customer inquiries, and support revenue growth by identifying opportunities for cross-selling, upselling, and promoting current sales programs and product offerings.

Why It Might Be a Fit

The successful candidate will collaborate closely with internal and external stakeholders to identify customer needs, recommend appropriate product solutions, and contribute to achieving departmental sales and customer satisfaction objectives.

Requirements

• Associate degree preferred or an equivalent combination of education and relevant experience
• Minimum of 2-4 years of customer service, inside sales, or sales support experience
• Strong proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Experience working with CRM, ERP, or order management systems preferred
• Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization
• Strong organizational skills with exceptional attention to detail and accuracy
• Demonstrated ability to manage multiple priorities in a fast-paced environment while meeting deadlines
• Self-motivated with a strong work ethic and ability to work both independently and collaboratively within a team environment
• Strong problem-solving and customer service skills with a proactive approach to issue resolution
• Ability to build and maintain positive relationships with customers, distributors, and internal stakeholders