Sales Operations Coordinator

Role Summary

The Community Sales Manager is responsible for driving revenue at the center level through tours, follow-ups, proposals, and deal execution. This role owns the in center sales cycle and plays a key role in member engagement, retention, and local marketing efforts that support lead conversion.

The Community Sales Manager focuses on working on leads generated by our marketing and lead generation team and on closing deals while building strong relationships with prospects and members.

Core Responsibilities

Sales Execution & Pipeline Management

• Conduct all tours for prospective members
• Manage proposals, follow-ups, and negotiations
• Execute agreements and close deals
• Maintain active and organized pipeline
• Ensure fast response time to all leads

Member Engagement & Retention (Sales-Focused)

• Build relationships with current members
• Conduct regular check-ins to support retention
• Identify upsell opportunities (office upgrades, virtual office, etc.)
• Support renewal conversations when needed

Move-Outs & Retention Opportunities

• Manage all member move-outs
• Attempt to retain members before exit
• Convert exiting members to virtual office (VO) or alternative products when possible

Marketing Execution (Sales-Driven)

• Referral/upgrade outreach
• Manage and update third-party listing platforms (LoopNet, etc.)
• Create and send monthly location email communications
• Collaborate with marketing team on member spotlights and content contributions

Benefits

• Base salary: $55,000 – $65,000 based on experience
• Comprehensive benefits, including health, dental and vision insurance, 401(k), personal paid time off, paid holidays and more
• Career advancement opportunities
• Company paid training
• Opportunity to work with motivating and encouraging colleagues
• Fun work environment