(fluent English) Account Manager (Asian Market)

Join SupportYourApp as an Account Manager and take ownership of key client relationships. Work with the leadership team to navigate complex client expectations and drive solution-focused conversations.

Requirements

• Fluency in English (C1–C2)
• 2+ years of experience as an Account Manager in customer support, BPO, SaaS, or a related industry
• Solid understanding of B2B client management and customer support operations
• Excellent communication, presentation, negotiation, and conflict-resolution skills
• Strong analytical and problem-solving mindset with a strategic approach to account growth
• Ability to negotiate effectively and confidently defend the company’s interests while maintaining a professional and customer-focused approach
• Experience with CRM and support platforms such as Zendesk, Intercom, Freshdesk, HubSpot, Aircall, or similar
• Familiarity with task and time-management tools (Jira, Asana, Monday, etc.)
• Passion for people, technology, and continuous improvement

Benefits

• Providing services during business hours
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time, but also – internal health policy
• Responsive leadership interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements

Tagged as: HubSpot