Customer Experience IT Expert

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company is looking for a Customer Experience IT Expert to support its growing user base of dentists around the world.

Requirements

• Experience supporting IT Help desk type work for 1-3 years
• Experience working with a ticketing CRM specifically handling escalations from Tier 1 support (Frontline)
• IT Certification (Comptia)
• Experience working in a CRM system like ZenDesk or Salesforce
• Experience working with any dental scanner or scanning software
• Experience providing technical support to SMBs (small business owners like restaurants, motels, or dentists)
• Time spent at a venture-backed startup during hypergrowth

Benefits

• Competitive industry salaries
• Comprehensive benefits packages