Sales Operations Executive Retail

Role Overview

The Sales Operations Executive will support internal sales functions through the processing and management of sales orders and other internal sales processes. The role will involve managing customer inquiries efficiently and professionally, ensuring rapid resolution, and escalating incidents or problems in a timely manner to the Sales Operations team leader.

What You Will Do

Responsibilities include registering orders, managing and prioritizing work to ensure timely completion of agreed deadlines and SLAs, managing customer inquiries, and escalating incidents or problems.

Why It Might Be a Fit

The role requires knowledge of the information technology market, ideally with knowledge of the functioning of the distribution channel, and experience with SAP R3 / Business Warehouse, e-business systems, and Microsoft Office.

Requirements

• Information technology market knowledge
• SAP R3 / Business Warehouse experience
• E-business systems experience
• Microsoft Office skills

Benefits

• Elective benefits tailored to country
• Formal programs on leadership and professional development
• On-demand courses
• Seminars and events for financial, physical, and mental well-being
• Global Life Empowerment Assistance Program
• Inclusive education and peer-to-peer conversations
• Equitable growth and development opportunities
• Network with new co-workers through onboarding program
• Participate in internal, peer-led inclusive communities and activities
• Local volunteering events and environmental and social initiatives