Inside Sales Representative (B2B Sales Customer Expert I)

Hybrid Full TimeToronto, Ontario, CanadaTeleperformamce U

Role Overview

Join Teleperformance as an Inside Sales Representative, utilizing advanced support technologies and processes to achieve outstanding results. The role involves working with clients to develop a successful journey into specific products, platforms, and services.

What You Will Do

As a Sales Representative, you will pitch and impact assigned customers, serve as a trusted consultant, and provide strategic recommendations to customers to achieve their business goals.

Why It Might Be a Fit

The ideal candidate will have strong verbal and written communication skills, a strong desire to meet or exceed productivity targets, and a proven track record of target over achievement.

Requirements

  • Associate’s degree or certification from an accredited program for technical and/or GED/High school education required
  • 1 year+ experience in customer service or prior work experience dealing with the public as a sales agent (preferred)
  • 1 year+ of experience troubleshooting basic hardware, software, or connectivity issues (preferred) and related tech support experience
  • Strong verbal and written communication skills
  • Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
  • Proven track record of target over achievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas

Benefits

  • Established career path supported by self-assessments, virtual training, and guided curriculum
  • Paid 3 weeks training, 2 weeks annual leave
  • Continuous learning through progressive training
  • Competitive salary with incentive programs
  • Medical and Dental benefits
  • Employee Family Assistance Programs
  • Rewards & Recognition programs

To apply for this job please visit onetp.wd1.myworkdayjobs.com.

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