Customer Experience Coordinator

Role Overview

Responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. Leads by example and engages with customers, promoting loyalty programs and ensuring a positive customer experience.

What You Will Do

Assigns registers, supports and responds to POS coverage needs, coordinates breaks for all Associates, addresses customer concerns, and ensures Associates execute tasks according to store plan.

Why It Might Be a Fit

A team player with strong communication and organizational skills, able to respond to changes in direction and work effectively with peers and supervisors.

Requirements

• 1 year retail experience
• 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance