Full Time Customer Experience Coordinator

Role Overview

The Customer Experience Coordinator is responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. They will lead by example, engage with customers, and prioritize customer service.

What You Will Do

The role involves creating a positive internal and external customer experience, promoting a culture of honesty and integrity, and ensuring adherence to labor laws and policies. The Coordinator will also train and mentor Associates, assign registers, and respond to POS coverage needs.

Why It Might Be a Fit

The ideal candidate is a team player with strong communication and organizational skills, able to respond to changes in direction and unexpected situations. They should have 1 year of retail experience and 6 months of leadership experience.

Requirements

• Available to work flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance